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Privacy Policy

Last updated November 2026

What we collect

When you contact us by WhatsApp, phone, email or the quote form, we collect the details you give us, such as your name, phone number, area or postal code, property type, photos and a description of the problem.

How we use it

Only to respond to your enquiry, prepare a quote, arrange and carry out work, and follow up on that work. We don't sell your data.

Marketing messages

We only send promotional messages if you've agreed to receive them, and you can opt out at any time by replying STOP.

How long we keep it

We keep enquiry and job records only as long as needed for the purposes above, including warranty and legal or accounting requirements.

Website analytics

We may use analytics tools to understand how visitors use this website. These collect anonymous usage data such as pages viewed.

Your rights and our Data Protection Officer

You may ask to access or correct your personal data, or withdraw consent, by contacting our Data Protection Officer: WhatsApp or call +65 8775 2500.

Got a leak? Send us a photo.

WhatsApp a few photos and your location. We'll reply with next steps and a quote.

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